If you don’t have auto-update enabled, update the app to the latest version.If you have auto-update enabled, Google will automatically update the Duo app.End Users: Make sure you have the latest version of Duo:.If you do not want over 18 users to have access to Duo calling features, turn the Additional Google services control off which will prevent users from using all Additional Services that do not have an individual ON/OFF control.Users over 18: If you have the Additional Google services control enabled, users over 18 will continue to have access to Duo calling features.Admins do not need to change any settings to ensure that under 18 users will continue to not have access to Duo calling features when the Duo app is updated.

Users under 18: Duo is currently restricted for users under 18.

On your Android device, open the Duo app.

Visit the Help Center to learn more about how Duo is being upgraded. Download or update latest version of Google Due Start a video or voice call 1.

If you do turn Meet OFF for your organization, users who have a Duo account and are registered with your organization account will lose access to Duo when Duo updates to Meet.To prevent your users from losing access, we recommend keeping Google Meet ON for your organization. Control Google Meet access using the Admin console.Note: This applies to Duo video calling features only, this will not impact Meet functionality. If you turn OFF the Additional Google Services control for your users, you’ll also disrupt any apps without individual ON/OFF switches. Manage Duo video calling access features by turning off the Additional Google services control.

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